About us

Honest reviews for the local shops that earn them

RateLocalis built in the Fraser Valley for British Columbia's local service businesses — auto shops, salons, restaurants, trades, and the small teams behind them. We started RateLocal because great shops were losing customers to competitors with louder online reputations, not better work.

RateLocal is early and founder-led, so customers get practical setup help instead of a heavy platform or long contract. Our tools make it easier to ask for a review at the right moment: a branded QR poster, assistive AI prompts customers can expand in their own words, and SMS and email follow-ups. We also make it easy for unhappy customers to share private feedback first, while happy customers can still choose the Google path.

No setup fee, one flat price, and a 14-day money-back guarantee. We'd rather earn your trust than lock you in.